Reach. Inspire. Elevate
01
Services
Ministry
Forms
Internal Ministry Forms
First Time Guest Form
Marketing Forms
Request to promote your event with the Creative Team
Marketing [eng]
Marketing [esp]
Ministry&
Resources
Staff
Essentials
Important Staff Links
Time & attendance
Incident Report
Important Numbers
24-Hour Prayer Line : 713-777-PRAY (7729)
Emergency: 713.581.3715
02
Our Core Values
Warmth, Worship and The Word
Serving at Inspire
Volunteer Essentials
ONBOARDING
PROCESS SUMMARY
Prospect fills out serve form via website /
app /
A F1 contact will be created and sent to ministry leader. This task will be used to track the prospects onboarding process.
STEP 2: MINISTRY LEADER FOLLOW UP
Ministry leader follows up with an intro call within
two business days.
F1 CONTACT
An F1 contact will be created and sent to the ministry leader. This task will be used to track the prospects onboarding process.
a. Contact the prospect via phone within two business days for an Introductory conversation.
i. Use this conversation to set the pace and energy. The purpose of serving is not about filling a seat. We want those serving to use their unique gifts and to experience ELEVATION.
INTRODUCTORY CALL
i. Get to know your volunteer. Why do they want to serve in this area?
ii. Share about your Ministry! Get the volunteer excited to join your team by revealing ministry culture and vision!
iii. Clarify the expectations of the role and ask probing questions to see if this the right place for them to serve.
Set expectations for the onboarding process.
i. Review Standard of Care expectations for this role – Explain the WHY!
ii. Overview of how further communication will be handled including, who will contact them, when they should expect it, and how they will be contacted.
Follow up
Follow up with an email “Thank you” including any actions steps the prospects needs to complete
STEP 3 : STANDARD OF CARE PROCESS WALKTHROUGH
Complete the Standard of Care Process
STEP 4 : SCHEDULE TRAINING
Complete the Standard of Care Process
STEP 5 : COMPLETE TRAINING & ORIENTATION
a. Partner with Volunteer check-in team to create an F1 assignment for check-in purposes
b. Plan & coordinate in-person training that communicate:
i. Mission and vision of the church/ministry
ii. Standard of Care expectations
iii. Key Leaders (Structure of Serve Team)
iv. Ministry Resource – App, flyer, email, training videos, etc.
v. Major expectations and goals for this role
vi. Ministry Bright Lines – Things we always do or absolutely don’t do
vii. Define the growth goal of someone in this role?
c. Setup a tour of the ministry areas and partner the new volunteer with a current volunteer.
d. Set expectations for a pulse check within the first 90 days of serving
- Celebrate your new volunteer with your team.
- Partner with an experienced volunteer for continued training.
03
Membership
Growth Track
Step 1: First Time Guest Registration
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Step 2 : New Members Social
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Step3: Volunteer Onboarding/ Foundation Classes/ Life Groups
Accordion Content
04
Culture Guide
Who we are
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We are the decisive factor behind your success
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